Marque : Tissot
Each watch sold by Very Vintage comes with a warranty of between 3, 6 or 12 months depending on the piece.
Before being put on sale, each watch is examined, tested and validated by our partner watchmakers , in order to ensure that it functions in accordance with its age and nature.
This guarantee covers the mechanism and reflects our commitment to the reliability of the watches we select.
In the event of a proven malfunction of the movement during the warranty period, Very Vintage undertakes to:
✔️ We will handle the repair , after validation by our watchmaker
✔️ Ensure transparent, step-by-step monitoring
The customer is responsible for the return shipping costs to our workshop, while Very Vintage covers the cost of repair and return shipping.
The warranty does not apply when the damage results from:
The accuracy of a vintage watch naturally varies depending on:
During the watchmaking inspection, we determine for each watch an acceptable and consistent accuracy tolerance for its era .
A request to correct a variation considered normal or acceptable for this model cannot therefore be covered by the warranty.
All our watches are shipped from France, with tracked , insured delivery requiring a signature upon receipt . The packaging is reinforced and specially designed to protect the timepieces.
Orders are shipped within 24 to 48 business hours.
A tracking number is automatically sent upon shipment.
We work primarily with Colissimo International , FedEx and DHL , depending on the destination, the value of the watch and the desired insurance.
Upon request, we can use a specific carrier.
You can track your package in real time using the tracking number.
In case of delay or blockage, we remain available to assist you until you receive your watch.
Find all the detailed answers in ourcomplete FAQ.
At Very Vintage , each watch systematically undergoes rigorous checks upon arrival: general operation, accuracy, amplitude (for mechanical watches), condition of the movement, wear of components, and aesthetic inspection.
Depending on the condition in which we receive the watch, we apply one of our three levels of preparation , in order to guarantee excellent value for money while respecting the integrity of vintage pieces:
The watch has undergone a complete overhaul by our watchmaker:
• Complete disassembly
• Cleaning & oiling of the movement
• Replacement of parts if necessary
• Precision adjustment
• Final inspection over several days
This level guarantees optimal reliability. It is generally applied to high-end watches or those intended for intensive use. This level provides a 12-month warranty on the movement.
The watch is then examined by our watchmaker for:
• Motion control
• Range of motion and gait test
• Advance/delay adjustment
• General check of the mechanism
This is our most common option: it ensures reliable operation while maintaining a very competitive price . This option includes a 6-month warranty on the mechanism.
The watch is tested over several days to validate its proper functioning, but without internal intervention .
This level of service is applied when the movement is clean, stable, and consistent with the watch's value—particularly for watches under €500 , in order to maintain an attractive price. This level of service provides a 3-month warranty on the movement.
Because a complete overhaul represents a significant cost (between €150 and €350 depending on the model).
On a watch sold for €200 to €300 , this cost would almost double the final price — which goes against our philosophy: to make vintage accessible, reliable and honest in its preparation.
We prefer to offer a fair price, clearly indicating the level of preparation applied.
If you require a complete upgrade, we offer the following services upon request :
Contact us before purchasing or just after placing your order, and we will provide you with a personalized quote.
Whether you buy a watch for €200 or €2,000, you always receive:
• A product that has been tested, verified, and conforms to its description
• Complete transparency regarding the status and preparation
• A responsive and passionate customer service
• The ability to upgrade the watch according to your needs
Each watch we offer is meticulously examined by a professional watchmaker specializing in vintage watches.
We systematically check the consistency of the movement, markings, references, components… and pay particular attention to "redial" (repainted dials), which were extremely common in the 50s–60s, especially at Omega (for your information, nearly 50% of Omega watches from this period have been repainted: we therefore take great care never to offer these altered versions).
We do not provide a physical certificate of authenticity, as it would have no legal value (we are not a watchmaking company).
On the other hand, each watch is sold with total transparency regarding its condition, operation, and level of originality.
Yes.
All our watches come with a 3, 6 or 12 month warranty, depending on the level of servicing they received before being put on sale.
The warranty period is specified on each product page.
In the event of a problem covered by the warranty, you can simply contact us: we will arrange for the intervention with our partner watchmaker.
Worry-Free Delivery is an insurance option offered at the time of payment.
It protects your order against:
This insurance is provided by Seel , an approved insurer.
Simply tick the option when checking out.
The cost is 2% of the order amount .
If a problem arises:
See our full page: Hassle-Free Delivery – Detailed explanations .
For shipments within the European Union , there are no customs fees , since all orders are shipped from the Paris region (France) .
For international shipments , certain taxes may apply (local VAT, customs duties or import fees).
Any such costs are the responsibility of the buyer , in accordance with the regulations of the destination country.
We recommend that customers outside the EU check with their local customs service for any potential costs associated with importing.
You will find more details in our Shipping Policy .
Yes.
If you are not completely satisfied with your watch, you have 14 days after receipt to request a refund or credit note.
If this deadline is exceeded, we will unfortunately not be able to offer it to you.
The conditions are simple:
To make a return, simply contact us at the address provided in your order confirmation.
We process requests quickly and always do our best to ensure your experience is positive.
We are sorry if your watch arrived damaged.
The procedure depends on whether or not you subscribed to the Worry-Free Delivery option when you placed your order.
In this case, your order is protected against transport damage by Seel , ParcelPanel's partner insurer.
The procedure is simple, quick and completely independent of Very Vintage .
🕒 IMPORTANT: Your claim must be made within 7 days of delivery.
More information about our Hassle-Free Delivery program can be found HERE .
Please follow the standard Very Vintage procedure below:
As soon as your order is shipped, you will receive an email containing your tracking number.
This link allows you to track the progress of your package in real time and check if it has arrived:
– currently in transit,
– awaiting delivery,
– or being processed by the carrier.
Some carriers may display:
– “Pending”,
– “Currently being processed”,
– “Exceptional delay”,
– or an attempted delivery notified by a notice.
Updates can sometimes take 24 to 48 hours , especially during periods of high activity.
If no updates have appeared for several days, or if the status seems unusual, you can write to us at: 📩 hello@veryvintage.eu
We will open an investigation with the carrier and keep you informed.
Customs formalities can extend delivery by several days.
These delays are beyond our control, but we are happy to assist you in monitoring and resolving the situation.
Find all our FAQs on thededicated page
Authenticity & transparency
Real photos, accurate descriptions, parts tested by us.
An honest and passionate selection
Each watch is chosen for its genuine charm — never for hype.
Checked by our watchmaker
3 levels of control: Tested, Controlled & Regulated, or Fully Overhauled.
Worldwide delivery guaranteed
Tracked shipping, reinforced packaging, insurance included
